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Playa

Terms & Conditions

Payment: 
Prepayment - The guest will be charged a prepayment of the total price of the reservation at the moment the reservation is made.
 

Property and Cancellation Policies​

Cancellation - The guest can cancel free of charge until 30 days before arrival. The guest will be charged the total price of the reservation if they cancel within 30 days or less of arrival date.

 

No-show Policy - If the guest doesn’t show up, they will be charged the total price of the reservation.


Security Deposit: 

Security Deposit - Isla Verde By The Beach = IVBB

Guest will pay a damage deposit (Stipulated in the contract during the booking process)

IVBB will collect your damage deposit by: Credit Card Only

IVBB collects this from your guests: Automatically 7 days prior to arrival

IVBB will return your damage deposit by: Credit card

IVBB returns this to your Credit Card: 8 to 14 days after check-out

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House Manual

 

1) No Smoking in the room or in the property. ($ 200.00 Fine)

2) No Parties, gatherings or loud noises ever. Be a good neighbor be considerate with your noise levels. (Quiet Hours are from 7:00pm - 9:00am)

3) Check in time is at 3pm / Check out time is at 11am

4) If you break something you must inform it. 

5) No rearranging rooms, moving furniture or tampering with property systems is allowed.

6) Units are intended for a fixed amount of occupants. Only the registered occupants are allowed at the property. No Visitors of any kind.

7) There will be a fee for stained sheets and towels. 

8) Do not put trash in the toilet. Use only toilet paper be moderate.

9) At check out the House must be in good condition for our staff to perform their clean up. 

10) The common areas are just for going in and out of the units.

11) Fee for an excessive dirty unit is $ 150.00 additional.

12) Dirty Dishes $ 50.00

13) For a proper Air Conditioning operation doors must be closed and occupants must be in the rooms. When occupants exit the rooms the automated system will automatically shut down the units.

 

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Questions or concerns?

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